Our Values

1.     Accessibility: Ensuring pets have access to quality veterinary care by removing barriers that previously may have prevented them attending a normal veterinary practice. ZipVet provides convenient and flexible appointment scheduling options that work for you.

2.     Bespoke care: We recognise that your pet is unique. ZipVet will take time to understand their healthcare and behavioural needs so we can provide tailored preventative healthcare plans and pragmatic care. We’ll learn the little things that make them tick so that every veterinary appointment is a positive one. What is more, you’ll see the same vet every time.

3.     Compassion: Treating every pet with kindness, empathy and respect, and offering support and understanding to their owners during difficult times. ZipVet strives to create a comforting and stress-free environment during every interaction.

4.     Trust: Building long-term relationships with our clients through open and honest communication and transparency about our services and fees. We believe in charging for professional time and not having large drug mark-ups, and we hold ourselves to the highest ethical standards by always putting the needs of your pet first.

5.     Excellence: We strive to continuously improve our services to ensure the best possible outcomes for our patients. We are committed to sharing our expertise with you so you can make informed decisions about your pet’s health. This includes staying up to date with the latest knowledge and technology in veterinary medicine and by collaboration with specialist veterinarians.